Commentary

Sustainable Retail: Tom’s of Maine to Ramblers Way

By Tom Chappell, Founder – Tom’s of Maine and Ramblers Way My entrepreneurial life has consistently created an intelligent choice from what is the normative offering. The creation of a natural toothpaste, for instance, invited the question, “What is a natural toothpaste?” The context for the idea in 1972 belonged to an emerging niche in…

PLACEMAKING: DESTINATIONS THAT BRING BRANDS TO LIFE

By Harvey Dulku, Retail Director – Fantasy World Toys As a Kuwaiti-based specialty toy store, Fantasy World has always strived to push the boundaries in both design and lifestyle. However, brick and mortar retailers in general have been suffering with lower footfall and lower conversion rates. Consumers are a lot more sophisticated in how they shop in…

EMPOWERMENT THROUGH DESIGN

By Joanne Healy The word “empowerment” is not often used to describe retail experiences.  But recently the Luxury Daily reported Barney’s New York taking a powerful stance on female equality and empowerment through The Barney’s New York Foundation’s “We Will Be” project. Strong role models such as Madeline Albright, Jane Fonda, Ruth Bader Ginsburg and Lena…

Private Equity in Consumer Products and Specialty Retailing

PRIVATE EQUITY IN CONSUMER PRODUCTS AND SPECIALTY RETAILING By Paul Grangaard At Allen Edmonds, we’ve had a lot of experience with Private Equity players and the impact they can have on a business. Our company was founded by Elbert Allen in 1922 in Wisconsin, and we’ve survived as an American manufacturer of superior quality men’s…

Retail’s BIG Show Kicks Off with Passion, Personality and Place on January 15, 2017

The National Retail Federation’s Annual Convention & EXPO earned the nickname “Retail’s BIG Show” years ago and because the name was so appropriate, it stuck. Today, Retail’s BIG Show is NRF’s flagship event held annually in New York City. The three day event offers unparalleled education, collegial networking with 33,000 of your newest friends, and…

Joanne Healy Joins JGA as Executive Vice President, Chief Strategy Officer

JOANNE HEALY JOINS JGA AS EXECUTIVE VICE PRESIDENT, CHIEF STRATEGY OFFICER Branded Environments specialist, JGA, recently named Joanne Healy as Executive Vice President, Chief Strategy Officer. Her involvement will span across strategy, creative and business development, bringing her unique perspective to the rapidly evolving world of retail, service and brand experience. In announcing the appointment…

Place-Based Digital Media

PLACE-BASED DIGITAL MEDIA By Mason Page Digital technology is rapidly permeating all areas of life, from home to work, and increasingly in the places we shop, learn, and play. The places we visit now have digital experiences embedded into their environments. This merging of the physical and digital worlds is referred to as place-based digital.…

The Importance of Human Touch in the Digital Age

A recent article in Chain Store Age highlights the findings of a study by the technology services company, Mindtree, whose “Shopper Survey 2016” addresses how “good old fashioned human sales associates” can drive consumers from thinking about making a purchase to actually making one.  Remember that traditional, low-tech customer service still can prompt shoppers to follow the path to purchase.  And…

AIRPORTS: “WOW” DINING EXPERIENCES TAKE OFF

AIRPORTS: “WOW” DINING EXPERIENCES TAKE OFF   by Samir W. Mashni More and more airports are following the trend of developing food and beverage concessions that provide a spectacular dining experience.  Today’s travelers want great food, amazing services and a stunning atmosphere.  The days of fast food chains and overpriced meals are gone.  Now a traveler can expect…

Retail Reinvention Was Never About Omni-channel

RETAIL REINVENTION WAS NEVER ABOUT OMNI-CHANNEL By Andrea Weiss As retailers continue to reel from yet another quarter of declining in-store traffic and challenging sales, a small, but growing group of retailers are waking up to the reality that truly re-inventing retail shopping experiences will require more than buzz words, “shiny object” technology, new digital job…