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Events

ICX Summit: Don’t Just Build a Store, Build an Experience

Don’t Just Build a Store, Build an Experience – Tuesday June 6, 9:30 am

There are plenty of restaurants and stores that fulfill their purpose, but unless you create an experience, the store just becomes another face in the crowd. This session will talk about moving from the simply transactional to the experiential. Once you do this, you create a shareable experience and rise above the price-only factor.

Speakers: Ken Nisch, Chairman - JGA; Mason Page, SVP of Strategy & Client Services - Reflect Systems

NRF BIG Show 2017: Passion, Personality and Place

Passion, Personality, and Place: Reviving the In-Store Experience

Passion, personality, and place are evolving as creative catalysts to revive the in-store experience.  Stop the steady diet of markdowns and join the ranks of retailers who have found better solutions to drive traffic and maintain margins. Three retail leaders will explain how they have built their brand relationship with consumers:  Matey Erdos illustrates how Sundance conveys Robert Redford’s passion for celebrating artists and craftspersons, David Levin of DXL offers a perspective on place through an all-inclusive superstore concept, while Fleurty Girl’s Lauren Haydel delivers personality with her grassroots efforts to celebrate all things New Orleans.

Speakers: Ken Nisch, Chairman - JGA; Matey Erdos, CEO - Sundance; David Levin, President & CEO - Destination XL Group, Inc.; Lauren Haydel, Fleuty Girl Founder and CEO

Luxury Daily 2017 Conference: Time for Luxury 2.0

Millennials: Influencing Purpose, Prestige and the New Luxury

Millennial consumers will increasingly transform luxury with their connected life, Internet of Things (IoT) and the functional and purposeful role of purchases. In effect, they are moving on from purely artifact or object to a more lifestyle, functional and integrated role for purchases. They are open to tapping rent-or-share luxury or non-functional luxury, while being motivated to own luxury products that increasingly include segments such as electronics, sport and “experience” and to “invest” in those purchases. Luxury that is purely about artifice will find it increasingly challenging to attract the millennials’ investment without a stronger purpose, function and feature.

Speakers: Ken Nisch, Chairman - JGA

Spanish Shopping Center Congress – Madrid, Spain

Branded Environments: How Architecture and Design Strengthen the Shopping Experience

The act of shopping is as much about personal expression, identity, and individuality as it is about consumption, especially in our wants vs. needs focused society. Whether the conversation starts at the shopping center or store, or through social media or e-commerce, the best retail environments connect emotionally, deeply, and offer implicitly with the guest.

In this session, we explore how emotional impact can activate the retail experience. The retailer’s success can be heightened through visual storytelling; touchpoints such as scent and sound; and elements such as finishes, fixtures, propping, and lighting. Learn how architecture and design impacts not only the customer’s shopping experience but allows the retailer to build the ultimate branded environment

Speakers: Ken Nisch - Chairman, JGA

ICSC Michigan Continuing Education Program: New Retail Concepts

This session addresses how the retail world is changing globally at lightning speed.  Consumers’ habits are transforming the sho0pping environment where a fully immersive experience is not only essential to the purchasing process, but expected.  With Millennials and Gen Z-ers being targeted as the future of retail, the store experience is taking on a pivotal role from strategy to execution.  From unique finishes, branding, and lighting, to open layouts, “Discovery Trails,” and interactive elements — high-tech, high-touch elements of the Digital Ecosystem are key drivers to define today’s shopping experience.  How will global trends influence our shopping habits?  Do they vary geographically?  How will retailers respond to the demands of this evolving consumer?  Finding the extraordinary in the ordinary and the local/global texture of the experience will determine tomorrow’s winners in the race to the top.

Speakers: Tara Liong (JGA)

National Stationery Show – Visual Merchandising Trends: Making the Ordinary Extraordinary

Seventy percent of buying decisions are made through sight; therefore, visual merchandising has a dramatic effect on brand perception and sales. This session explores the profitability-enhancing strategies of merchandising and display, while providing insights on how to increase sales. Any retailer’s success can be heightened through visual storytelling; touchpoints such as scent and sound; and elements such as finishes, fixtures, propping, and lighting. Learn how the science of visual merchandising fuses with the art of the retail experience to truly make first impressions count.

Speakers: Ken Nisch - Chairman, JGA

NRF BIG Show 2016: Growing Grassroots – An American Brand Rebuilding a Community

For upstart retailer Shinola, the unlikely combination of place, partnerships and brand has created one of the most compelling retail stories in recent years. Along the way, this “Made in Detroit” company has formed partnerships within the community—from educational and entrepreneurial to workforce-related groups—to create a highly desirable luxury brand while reinventing the community where it was manufactured and launching a reinvigoration of its urban center.  Now expanding their collection of watches, bikes, and leather goods, Shinola provides the example for the next generation of community-focused merchants and designers fueling the Detroit movement. Learn how retailers can invigorate an industry and a community.

Speakers: Ken Nisch - Chairman, JGA and Heath Carr - COO Bedrock Manufacturing (Filson/Shinola)

Center for Environmental Planning and Technology (CEPT) – Ahmedabad, India

The Business of Design / The Art of Partnership: A Winning Combination for Consumer Domination

The retail world is changing globally at lightning speed. Consumers’ habits are transforming the shopping environment where a fully immersive experience is not only essential to the purchasing process, but expected.

With Millennials being targeted as the future of retail, the store experience is taking on a pivotal role from strategy to execution. From unique finishes, branding, and lighting, to open layouts, “discovery trails,” and interactive elements — high-tech, high-touch elements of the Digital Ecosystem are key drivers to define today’s shopping experience.

How will global trends influence our shopping habits? Do they vary geographically? How will retailers respond to the demands of this evolving consumer? Finding the extraordinary in the ordinary and the local/global texture of the experience will determine tomorrow’s winners in the race to the top.

Speakers: Ken Nisch - Chairman, JGA

In-Store Asia 2015: Driving Design Innovation With New Materials

This session will address the increasingly important role of materials in retail design and branding. Speakers will illustrate with examples of breakthrough materials and how they are being used in-store today. They will also address how materials costs from R&D through implementation impact the store design, as well as how materials make the shopping experience more enjoyable for consumers in India and worldwide.

Speakers: Ken Nisch, Sanjay Puri

NRF Big Show: The Changing World Of Luxury Retail

Luxury is thriving in many places in the world, while being reconsidered in others. As the digital ecosystem continues to merge with the physical environment, consumers are faced with a plethora of choices to interface, interact, purchase and otherwise engage with evolving luxury brands. Psychographic and geo-political market changes are also opening the door for emerging “American” luxury icons to take center stage. What remains unchanging is the amazing, highly personal customer experience that is core to the DNA of luxury brands. We’ll take a closer look at how Barneys New York is serving its customers by marrying big data with the tremendous insight, knowledge and expertise inside their company to craft personalized digital experiences that engage and inspire shoppers in a scalable way. A tastemaker for over 91 years, Barneys will also explain how it now leverages predictive personalization to support the debut of new brands, as well as co-create a personal story for every shopper through insider videos, search, offers and other specialized content.

Speakers: Ken Nisch (JGA), David Sellinger (RichRelevance), Matthew Woolsey (Barney's NY)